The NHS is in Permanent Crisis, But it Will Never Accept Reform
It may be a New Year, but it’s the same old traditional winter crisis in the wonderful NHS. The Daily Sceptic team have asked me to comment on the latest announcements, pronouncements and prognostications from the commentariat on the current state of permacrisis. To be frank, it’s all got far too shouty, but again, that’s part of the rich tradition of how we ‘do healthcare’ in the U.K.
Regular readers of this column will be familiar with my general views on the situation and the complex interactions of flawed decisions about workforce, medical training and working practices taken 20 years ago, which are now coming home to roost. I won’t dwell on these further. Rather, I’d like to look at the latest developments in the story, and as usual attempt to analyse for readers the issues that are not obvious at first sight – to understand what the real drivers, vested interests and motivations are behind seemingly inexplicable current circumstances.
Since I last contributed, the overload on the system has worsened. The principal problems are an increase in acute medical admissions. For the non-medical reader, these are cases such as community acquired bacterial pneumonia, diabetic crises, acute asthmatics, urinary tract infections, heart attacks, strokes and so on. This year these have increased markedly, probably as a consequence of poor management of chronic illness in primary care since 2020. Attendances at A&E for minor conditions which don’t need admission to hospital are also up, because of the difficulty in accessing GP appointments. On top of that, we have a large number of influenza patients (hardly surprising due to virtual absence of flu in the last two winters), plus problems in discharging patients from hospital because of shortages in the social care system.
As readers will no doubt have noticed, this year is particularly special because nurses and ambulance drivers have decided to ‘save our NHS’ by going on strike for higher pay at the point of maximum stress. I read today that junior doctors are also threatening to strike by refusing to attend emergency patients for 72 hours. Train strikes are making it very difficult for doctors and nurses to get to and from work, particularly in London.
The cumulative effect of these pressures is that hospitals are full, because they are unable to discharge patients in a timely fashion and unable to prevent new patients arriving at the front door. Sick people continue to turn up in taxis even if ambulances are not available. When nurses and trainee doctors go on strike, hospitals are obliged to cancel routine operating and other procedures and focus limited resources on emergency work only. Of course, non-striking staff salary costs still have to be paid by the taxpayer, even if those staff are prevented from operating, so efficiency falls still further. Readers may draw their own conclusions in relation to the justification for strike action, but the argument that strikes are necessary to save the NHS seems logically inconsistent to me.
Hence routine surgical operations and other elective procedures are again being postponed, making the Covid backlog worse still. One answer might be to increase the number of hospital beds. The argument about numbers of beds in the U.K. compared to other European nations rages back and forth and has become a political bone of contention. There are useful resources available for interested readers at these links.
As might be expected, the problem is not as simple as portrayed in the mainstream media. Hospital bed numbers have been declining steadily since the 1980s and dropped markedly during the Blair administration. Much of this decline was due to advances in medical treatment, meaning patients needed shorter stays in hospital. Conditions formerly requiring prolonged hospital stays could be treated in the community and a lot of surgery moved to day case treatment or very short stay admissions. A similar pattern of reduction in hospital bed numbers is evident across the EU. This is not news.
What may perplex readers is the inability of our NHS experts to draw the logical conclusions from differences in hospital bed provision and other healthcare infrastructure per capita in Germany or France compared to the U.K. Could it be possible that the Germans have more beds per capita because they run a mixed healthcare economy with a variety of providers? In short, because the structural nature of their system (first established by Bismarck in 1883) encourages a better balance between supply and demand than in our politicised central control model. Consistent with socialists everywhere, NHS zealots insist that our system doesn’t work because it hasn’t been properly implemented or funded yet. Sadly, we are not about to get the necessary fundamental change in our healthcare model for reasons I will expand on.
In response to the current crisis, a number of encouraging innovative solutions have emerged. One is the use of hotels near hospitals for locating patients nearly well enough for full discharge. This model has been used previously in the USA. In some ways, it replicates the old model of community hospitals which still existed when I was a junior doctor in the 1990s, but in a more flexible manner allowing for ‘surge capacity’ in times of stress. The Government has also recently announced an expansion of ‘surgical hubs’ in both the NHS and private sector to process the backlog of routine surgical cases.
This is a particularly good idea and a proven efficient model for managing elective cases. The key point is that the elective centre is geographically distinct from the acute NHS hospital site. This prevents overspill of medical patients occupying beds for routine surgical cases and stopping surgical work from taking place. Hence surgeons can continue to operate even when all the beds in the acute hospital are full of medical emergency cases. There is good evidence to suggest that efficiency in NHS hospitals also increases when an independent sector centre opens nearby.
Naturally these initiatives are opposed by the BMA. The usual arguments are that elective surgical centres ‘cherry pick’ the straightforward uncomplicated cases, leaving the larger hospitals to deal with the complex and risky cases. I simply don’t understand this argument in medical terms. If the objective is to provide high quality surgical care for the largest number of patients in the most timely manner, then the method and location by which that care is delivered is irrelevant. Consistent opposition to treatment centres can in my view only be explained by ulterior motives relating to control of process by vested interest bodies. When the Shadow Health Secretary Wes Streeting had the effrontery to suggest that pay rises for NHS staff need to be linked to productivity rises, he ran into a storm of opposition from NHS vested interests and from his own party, still committed to the 1950s centralised control model. In an interview with the Times, Streeting has suggested that the existing opaque funding model for primary care needs to change and has once again provoked an hysterical reaction from the usual quarters. My expectation is that even if he were to become Health Secretary in a Labour administration, he’d be prevented from implementing such changes by his own side.
The entrenched opposition in the NHS establishment to meaningful change can be encapsulated in this podcast debate featuring Sally Warren, Director of Policy at the Kings Fund. Interested readers would find it worthwhile.
I was struck by the poverty of her argument – the main plank of which seemed to be that changing the NHS to a social insurance model would be too costly and disruptive. Her main piece of evidence supporting this conclusion was that only one country has done this before (Canada in the 1970s), but given that only the U.K. and Cuba run an NHS monopoly provider model, this really doesn’t stand scrutiny. One of the other participants in the debate is a German journalist living in North London who is highly complimentary about NHS provision of care he has experienced. Readers will note however that he is married to an NHS consultant physician, therefore has privileged insider knowledge and access in navigating the system. Readers may also consider whether the nomenclature in the upper reaches of NHS England are obliged to queue up with the rest of the population to access GP appointments and consultations with NHS specialists. Might there be a clandestine, unofficial ‘fast track’ system for those favoured individuals in our socialist system that guarantees equality of treatment for all citizens?
I may write further on the arguments deployed in that podcast at a later date, but I would like to leave readers today with one final thought about what is preventing meaningful change in our failing healthcare system. It goes to the question of where power lies in 21st century Britain. Elected representatives no longer have control of the levers to effect change as any move to encroach on the provider interest can be stymied by institutional inertia. The British medical establishment will die in a ditch before allowing remuneration to be linked to measurable productivity of individual doctors. The Gramscian ‘long march’ has occurred not just in our education system but in the health system as well. I’m afraid the near-term prognosis is grim. My expectation is that NHS management will play it long, awaiting a Labour Government in 2024, when more taxpayer cash will be handed over for no discernible increase in service levels. We risk ending up with a two-tier system by default, where the rich pay privately and the poor suffer what they must. Better not get ill or old. Happy New Year.
The author, the Daily Sceptic‘s in-house doctor, is a former NHS consultant now in private practice.
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Return flights to Sofia £21
A week in a private hospital in Sofia £500
Small change for ‘Our NHS’
All the health secretary has to do is sack the lot of them and book those flights.
Turn the Department of Health into a travel agency and think of the savings there.
UK health crisis solved, time for a nice cup of tea and a biscuit.
Reminds of a piece by Michael Lewis some years ago about the Greek railway system. It was so heavily subsidised and so little used by the Greeks that it would have been cheaper to abolish the entire system and put all the passengers in taxis.
The NHS is close to that now. It cost every man, woman and child in the UK about £2500 to fund the NHS. That is a lot more than my private health cover I took out after I had to go private to have a minor operation since the NHS waiting list was over 2 years. So we should give everyone a sum of money to pay for private health insurance and let the customer choose the private hospital they want. All the NHS hospitals should then be operated as private hospitals and compete with other hospitals to provide treatment and receive an income.
If the NHS was a travel agency it would probably send us to North Korea.
Very interesting article. Thank you. A word about the number of beds. I understand that treatment models changed muchly under Blair and the objective was for day surgery and ‘recovery at home’, both of which I think are good things. What doesn’t seem to be factored in is that with the levels of inward immigration we’ve seen over that period, we are servicing about 6m extra people. Pro-rata, the effect of reducing beds from 200k in 2000 to 150k now is that extra demand. As with housing and education, the ‘open borders’ supporters never seem to think about what we do with all these people and their needs after we welcome them in. As I was writing this comment, I was thinking that maybe some central planning might help. You know, if we think we’re going to have another 1m people, then someone should be telling health and education, and local government this is our expected workloads and to train more people and build more hospitals. But then I remembered that this is why central planning never works. The only possible way that we can respond is through entrepreneurial capitalism, and that means slowly turning the NHS over to the… Read more »
It’s amazing that the NHS isn’t excellent now after it was managed by a Prime Minister.
Working in clinics I have noticed that many of the immigrants develop conditions seen in Britain 10 to 20 years earlier. That is a lot more care required for diabetes, heart disease as obvious conditions, but specifically glaucoma, cataracts and various unusual genetic conditions.
First cousins marrying as a norm, won’t help with genetic conditions.
You forgot to mention drug-resistant TB, Polio and other diseases we’d effectively eradicated in the UK, prior to ethnic minority “enrichment.”
When other people do things better than you, you try to learn from them. Not to do so is to indulge in an ego trip. You try to deny they are better than you. You want to sweep that fact under the carpet. The first step in getting rid of this self-denial is to ADMIT IT. There will always be millions of people better than you at stuff unless you are Mozart or Da Vinci. ————-I saw a lady on GB News this week state that in Germany you may only wait 3 weeks for a hip replacement, whereas maybe 2 years in the UK ——–Straight away it is obvious that Germans are doing something better. We can learn from people better than us or stay stupid.
Undoubtedly it could be managed a lot better, but I would have thought any system will struggle where demand is almost infinite (people always seem to want and expect more, and are getting older) and where there is a disconnect between the cost of the supply and the end user.
The only way I can see it changing is with a massive revolt from the taxpayers, but things probably have to get a lot worse before that happens. Not in my lifetime.
Nothing seems to be made of the creeping change in scope, where the National Health Service, has turned itself into the National Wellbeing and Social Care System. From my exposure to the NHS, (10 years of writing computer systems for them), I absolutely get that their services are abused by the pisstakers and the worried well. My favourite ‘frequent flyer’ at an ambulance service, was a nice old lady who phoned 999 with ‘chest pains’, and had tea and biscuits waiting for the paramedics on arrival for a nice chat. The data I saw said she had 278 Category A responses in a year. I’m sorry to say, if you make it free, people will always take the mickey.
One of my old bosses would always resist giving clients anything for free, even if we could well afford it – he always insisted we charge at least a nominal fee, because it would simply not be appreciated properly otherwise. I think that was wise. I tend to think that a hybrid model where almost everybody pays directly at least a little bit of what they use would be preferable. If you make it free at the point of use I think you build in inefficiency which it is very hard to get rid of, and governments don’t seem to have the technical ability or the political will to do that.
That’s howmit works in Germany. Everyone has to pay a small fee every time they go to the doctors or get medicine.
So some governments are able to do it.
Indeed. Italy too, and Belgium. Probably other places in continental Europe as well.
Ditto France. And in my experience the service is excellent.
It would be interesting to see a proper analysis comparing NHS Dentistry (where most people other than those on “benefit” have to pay quite significant amounts) with the rest of the Blessed NHS.
But certainly, when everything (superficially) is “free”, the piss will freely be taken. As a tiny example, how much basic medical supplies (even masks!) were disappearing out the ‘backdoor when Covid started?
Until all the very dodgy Contracts with political cronies had been signed and the plane fulls of masks from Turkey and China etc were landing.
I have detailed knowledge of the French system which requires people to contribute to their care by a reasonably modest fair proportion of the cost. Because the cost to the patient is not extortionate like it can be in America it is normal to have an insurance policy to pay for that part of the cost and the cost of those policies is quite inexpensive. I can see if we had such a system the issue with imigrants arriving illegaly means they would not have the means to pay anything, so would continue to be a drain on our health service unless we vote for a government that can deal with it and that would not by any of our established parties who all either have been or would be hopless.
Exactly what should happen for prescription charges. Everyone should pay a nominal sum, I suspect then that the ones taking numerous medications would be more vocal in requesting drug reviews & less likely to request drugs which they have no intention of taking. It would also mean that a prescription medication was more affordable for the low paid who might otherwise be reluctant/unwilling to seek medical help when absolutely necessary. If they could get the medical help in a timely manner is a whole other story….
Aah yes ‘the piss takers’ and the ‘worried well’. When I worked in general practice we used to call them the ‘heart-sink’ patients. They took up a hell of a lot of time which had to be spent on them just in case we missed something relevant. There was also the expectation of patients that the doctor/Nurse would fix it. I once spent a day with a GPSI in dermatology – he received a referral from a GP for a post-natal lady who complained of thinning hair!!!! What an utter waste of money. Also the provision of IVF – this infuriates me as if the prospective parents cannot afford IVF privately then how the hell can they afford to bring up a child? Also trying to reclaim money from the ‘medical tourist’ – to me why not just charge the relevant governments for the treatment received? Another way would be to require all tourists to show health insurance coverage BEFORE they boarded a flight/boat prior to entering the UK. Then there are those on ‘benefit’ who want a prescription of paracetamol to have in the house ‘in case my baby needs it’. I refused to prescribe paracetamol as it was… Read more »
I would really like to understand why flu being supposedly absent for 2 years should so obviously return now and affect people in especially great numbers.
Was flu really absent for 2 years? Are we sure many flu cases weren’t called covid? Remember most people with “covid” weren’t seen by a doctor but self diagnosed with an OTC test kit.
“Elected representatives no longer have control of the levers to effect change as any move to encroach on the provider interest can be stymied by institutional inertia.”
Exactly that. And we see it daily in the NHS, the civil service, the education system, the judiciary, the police force, local government, and other public services. It appears that the public now fund and serve the services. A bit like communism.
A ‘bit’ like Communism? It is wholly like.
I was understating for effect. Uptick.
Yesterday, in error, I happen to land on Channel 4 News. Very limp on the details but it had a CEO of one of the NHS Trusts on, giving comment on how nothing can be done without further money injection.
I hope that this individual is terminated by the Trust board – or better, Minster for Health on Monday morning. If that that is the level of thinking and problem solving these CEO’s get hundreds of thousands of pounds of salary each year, then clearly, we have the wrong people in the wrong places.
Yes, but the NHS drones have been trained by the political class to respond to any criticism with shrieks of ‘underfunding’, ‘understaffed’, ‘Tory cuts’ and MORE MONEY.
Parliamentary exchanges, general elections become cat fights about who can outspend the other in saving the NHS and the idiot population lap it up as hard-working, selfless nurses and doctors – angels and saints – sob in the background about how terrible is their lot.
Exactly. It needs root and branch reform – indeed a complete clean slate and new start. The tragedy is that it need never have come to this. The original idea of a national health service was put forward by the Conservative (yes, Conservative!) MP Henry Willink in a White (?) Paper of 1944. He envisaged all the various municipal, charitable and private hospitals and health care providers continuing as they were but with a universal tax-funded NHS which would be their main customer. Unfortunately after their election win in 1945 the Labour Party, fixated with the idea of nationalisation, nationalised all the hospitals etc, with the result that we end up 75 years later with a dysfunctional nationalised behemoth.
Sunak and the Tories are doomed anyway, so what better than to go out in a blaze of glory by slaying the sacred cow and starting again with a better model of healthcare.
I am, of course, dreaming – they would never have the guts. But if only…
But doctor… until you diagnose the cause you cannot prescribe the cure. Treating the symptoms is not a cure. Here is the cause and the treatment. The NHS cannot be ‘reformed’ because it is a State-run monopoly which always was, is and always will be, run to benefit those working in it and to meet political and ideological interests. It is a purely a cost centre on a budget with no potential for revenue generation, or to attract investment, so the more it does the quicker it uses up budget, so it has a perverse incentive to do less, slowly. What is so difficult to understand about that? The only ‘reform’ that has worked for State-run leviathans is privatisation. What can be reformed is how medical care is paid for and provided and that will only work well in the private sector in a competitive, free market for health insurance and provision. Until people understand and accept that and stop emoting about ‘Our’ NHS, it will stagger on, thrashing about like a wounded beast. The kind thing to do is shoot it. It is being suggested we all mask up again, and treat each other like health hazards and work… Read more »
It all depends on how the service is commissioned. There are two ways that the service is paid for: 1 Paid per contact & this is the way in which budgets get used up before year end 2 A block booking to provide a service with a minimum number of contacts built in & frequently no maximum. This model is the preferred one as a service quality can be diluted in order to tick the boxes of high numbers of contacts & staff can be whipped to work harder/longer hours. This was how the team I worked in was funded & the pressure of numbers, seeing patients in working hours & writing notes in one’s own time was the expected working practice. It’s a fast track to burning out your staff & them leaving. There are many dedicated staff in the NHS who put the clinical needs of patients first, routinely working a 40 hour week when paid for 30 hours was not sustainable in the long term for me & neither is it sustainable for services. No amount of extra pay solves this. Appropriate staffing levels needed but there are recruitment freezes on vacant posts & for many professional… Read more »
Under item 1, are they allowed to carry forward any surplus into the next fiscal year? Local Gov isn’t, which is why loads of odds & sods are done towards the end of March, to avoid losing it next year.
The other point worth noting is that many senior people working in the service also work for other firms, or themselves, at rather higher rates. Not many private organisations allow one to split their time between them and competitors. Perhaps it harks back to the original setup when the NHS was formed, to keep the medical trade in tow.
The only good thing (which I’ve experienced as a patient) is that you can sometimes see the same person down the road a lot sooner, if you can pay, instead of being on the waiting list. Came across this when I was working for a firm that offered Bupa cover as part of the deal.
Don’t be daft! Any surplus is removed to deal with overspends elsewhere & then the budget is reduced for the following year.
In stroke rehab private provision isn’t a reality as insurance companies limit claims to a max of 6 or 8 sessions. Post stroke intensive physio would end after just a couple of weeks at that rate & ongoing SLT for language disorders which require months of input would be a non starter.
Private healthcare has a role but long term rehabilitation isn’t well served by the private model & sadly no longer by the NHS either.
The NHS is unreformable in any meaningful sense and needs to be abolished. Its fundamental problems are its essential design features; a centralised structure, state provision, taxation funding, and the absence of a consumer price mechanism. From these features it can be expected that there will be low productivity, extensive delays, and poor customer service (partially mitigated by the residual sense of vocation of many healthcare workers).
A future reforming government ought to enable consumer opt out of the NHS to enable a more pluralistic system to develop pending the eventual abolition of this bureaucratic and highly politicised monstrosity.
Good friend has a lump on his prostate and elevated PSA. And a urinary infection. No biopsy till that cleared. Took sample into GP (can be checked in seconds, dipping a prepared strip into it)
28 days. No result. Had to go in again to remind the GP.
Brit who lives in France compares the two services. Tho’ in reality, there is NO comparison. The French one works. Ours does not and never will.
https://edmhdotme.wordpress.com/why-the-health-service-works-in-france-11-2022/
Another friend, in her 70s. Agonising leg pain for a long time. GP diagnoses Sciatica, gives her a few pain killer. Repeat ad nauseam.
Finally check her hip. Needs a replacement.
All good. Apart from the 53 week wait for it to be done. She’s been in agony because of her GP’s lack of care (Over 70? Why not sod off and die?). So she’s dipped into her savings and gone private.
The NHS is no different to Parliament.
Both were created in a former age. Neither work in the 21st century but both refuse to consider reform because the status quo suits those working in it and their priority is to serve themselves, not the British people.
Until Parliament and our governance is reformed, the NHS will remain unreformed.
And Parliament will never be reformed unless and until the British people stop voting for the Westminster Uni-Party.
The NHS can’t be reformed. The problem is that for a majority of the population, “NHS” is synonimous with universal health care. Hence the vitriolic reaction when privatisation is suggested.
Best shot of change would be to make it mandatory for private companies (above certain size say) to provide private health services, including GP services. In the short term, spending on the NHS couldn’t go down, so spending on healthcare as a proportion of GDP would go up. Eventually, you’d have enough of a constituency that liked and understood private healthcare, to allow reform of the NHS without it being electoral suicide.
In the short to medium term, you’d have to deal with the problem of ‘stealing resources from the NHS’ by the tried and tested method of stealing staff from developing countries, or indeed, as has been suggested, flying UK patients to different countries for treatment.
One thing In-House Doctor doesn’t mention is the peremptory dismissal of those who (having worked through the Covid storm), refused vaccination, after “Informed Consent” had been tossed out of the window.
I suggest dumping 42,000 care workers may have some bearing on “bed-blocking” today.
I heard a radio discussion from a senior highly qualified nurse who started her career in the late 1980’s before it was a requirement to have a degree to become a nurse. She started her nursing training by learning basic nursing skills on the job under supervision by qualified nurses which enabled her and her fellow trainee nurse to undertake some of the more simple nursing tasks leaving the fully trained nurses to deal with the more seious issues. She took exams in various stages to become a top qualified nurse. This system worked and it has only deteriorated since it was changed to requiring nurses to have a degree before starting their nursing career. We import nurses from all over the world who have learnt by the same method we used before the need for nurses to have degrees. Surely its time to reconsider this stupid requirement.
The lady speaking from Isreal got it absolutely right attitude is all important. You can see it all over doctor’s surgeries and in hospitals, notices everywhere telling you they don’t tolerate rudeness to staff which includes in my experience questioning/asking about anything even politely. They can of course be as rude as they like to you. This attitude can also be seen now in certain NHS Trusts were you are bullied and I mean bullied into wearing masks.
This caught my eye as the usual rhetoric is that it’s all the fault of the Conservative government. I’m sure this was under the Labour government?
People making political points have very short and selective memories
Look, I am as appalled by NHS virtue signaling, bureaucracy and inefficiencies and GPs laziness as anyone. But how anyone can think that shifting the funding and payment part of it to a German style ‘insurance’ model is beyond me. There is simply zero causation here. The funding/payment structure just adds another totally unnecessary layer of bureaucracy and 15% more staff and cost- just look at the official numbers. If you want to discourage waste and overutilisation by patients, that model also does absolutely nothing for you. The one thing that surprisingly did in Germany was an additional mandatory nominal 10€ quarterly fee per patient and per his visit of each practice. It was so successful, that the same doctors that wanted it introduced, soon clamored for its abolition. Beyond that, the German system is just as mixed with regard to private competition as the British one, with the same options, results, costs and issues. The stuff that works better there, like dentistry, GPs and no hospital waiting lists, can easily be identified and could be copied, if there really was a desire to do so. It has absolutely nothing to do with shifting to ‘insurance’, having more competition or… Read more »
Another country to look at is Sweden.
Same low ICU bed/inhabitant number as the UK, no problem and no waiting lists.
They also brought their gov debt/GDP ratio down to 30%, and no, that was not done primarily by or due to having a 52% top income tax rate rather than a 45% one.
The NHS exists in spite of the nation and its people not because of it. It has become a self perpetuating ungovernable behemoth crafted by successive uni-party governments in Westminster. Control of medication (forget “healthcare”) is ultimate political control. Just what the ruling behemoth always seeks. Political power always seeks to arrogate more power to itself.It is the nature of the beast. There is apparently an upcoming generation which doesn’t understand this and seemingly lacks the intellect to appreciate its danger. The frog in the gradually heating water syndrome! Either ther NHS is fundamentally reformed or this country will economically resemble Zimbabwe in 20 years.
As I said in another comment, the money spent on the NHS would be better giving everyone a deluxe private health insurance and make NHS hospitals operate in competition with private hospitals. The NHS is already beyond repair.